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GDPR

How FranceVPS complies with the General Data Protection Regulation.

Our GDPR commitments

FranceVPS is fully GDPR-compliant. As a French company processing data primarily for EU customers, GDPR isn't a checkbox — it's our default operating model.

Data Processing Agreement (DPA)

A signed DPA is available for all customers. Standard DPA at francevps-dpa.pdf. Custom DPAs available for Business Program customers.

Subprocessors

SubprocessorPurposeLocation
Stripe Payments EuropeCard processingIreland (EU)
Postmark (Wildbit EU)Transactional emailGermany (EU)
Hetzner CloudBackup secondary storageFalkenstein, Germany (EU)

We notify customers 30 days before adding any new subprocessor.

Data subject rights

You can exercise GDPR rights (access, rectification, erasure, portability, restriction, objection) via dpo@fra-vps.com. Response within 30 days.

Cross-border transfers

FranceVPS does not transfer customer-controlled data outside the EU. Customer data resides exclusively in our French datacenters.

Breach notification

In the unlikely event of a personal data breach, we notify CNIL within 72 hours and affected customers without undue delay.

Data Protection Officer

Camille Roux, DPO. Direct line: dpo@fra-vps.com.